In these pages the most common errors regarding configuration and use of OpenArchive (OA) are presented, including instructions on how to collect debug traces for different kinds of OA activities. It also contains a list of all errors that can be issued by the OA implementation, with a one-line explanation for each. For most common errors regarding installation, upgrade, and removal of OA, see the Quickstart Guide.
OA event log is located in the directory /var/opt/ivd/log/ivd.log.

If you have already analyzed your problem and could not find a solution here or in other relevant documentation, you must collect relevant information about your OA system configuration, your specific situation, and the symptoms that you are experiencing. Such a prepared data set will speed up the problem investigation and its resolution when contacting your OA technical support representative when you have signed a "Maintenance & Support" agreement.